Emergency Boarding

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Supporting Families and Pets in Times of Crisis

If you are facing family or domestic violence, you can find supports here from the Government of Alberta and get help 24/7 by calling or texting 310-1818.

We offer short-term care for pets to assist pet guardians who are in crisis situations and need a safe place for their pet to stay. These situations could include (but are not limited to):

  • Loss of home due to fire or flooding
  • Hospitalization
  • Incarceration
  • Entering rehabilitation or treatment programs
  • Temporarily staying at a shelter due to family violence or abuse

The bond between a pet and their person is meaningful, and we understand that in many cases a lack of access to temporary care for their pet can prevent people from seeking the help they need. Our emergency boarding program is designed to give people in crisis situations peace-of-mind that their pet is cared for in a safe, loving temporary home and will be reunited with them.

How the Program Works

Receive a referral

Partner agencies supporting people in crisis can refer individuals to EHS for temporary pet care of up to 60 days. EHS will then review the request to ensure all the necessary criteria has been met.

Agreement signed by pet guardian

The pet guardian will complete an agreement that includes the animal’s care history and how long care has been requested for.

Animal enters emergency boarding care

An appointment will be scheduled between the referring agency and EHS to admit the animal into EHS’ care. Vaccinations and microchipping will be provided if required.

Pet and their guardian are reunited

Once the pet guardian is out of crisis and able to live with their pet again, they will be reunited. EHS can provide care for up to 60 days.

For information about this program, please contact us by phone at 780-491-3522 or email admissions@edmontonhumanesociety.com.

More resources for pet guardians facing challenges can be found on our Resources for Pet Guardians page.